Your privacy at Replica by Life is held in the highest regard. Therefore, we are committed and dedicated to maintaining your privacy. As such will never disclose any of your personal information to any third party, other than the financial institution which processes your transaction. When disclosing information to the financial institution that is responsible for processing the funds to complete a purchase request from you, or for purposes that you have given to express your consent for, or that are a requirement by law, only the minimum, required, details will be disclosed. When you submit sensitive information via our website, your information is sent over a secure connection, using advanced encryption technology. To prevent unauthorised access, to maintain data accuracy and ensure that data is used correctly, we have implemented appropriate electronic data managerial procedures. All private account information is kept behind a firewall. We will not rent, loan or sell any information that you have provided to us to any third parties.
Information we collect
The following information will be collected while placing an order from our website;
- Billing Address (Including zip code, state, city and country)
- Shipping Address (including zip code, state, city and country)
- Email Address
- Mobile Number
- Home Phone Number
- Company Name (for Corporate Clients)
- IP Address placed from
- Payment method chosen
- Shipping method chosen
- Items ordered
Other information we might collect
Replica by Life may also collect statistical information about you while you use our website. That information may include the URL where a user is and the computer's IP address, browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the product reviews or product tags that were added and any search terms that were entered on our website.
Online payment - Network International (An Emirates NBD group company)
All credit card transactions are processed through state of the art technology using the Network International (An Emirates NBD group company) online payment gateway. Network International is a trusted online payment gateway provider in the Arab World and has enabled, governments, institutional, SME's and Start ups with innovative payment options for both the banked and non-banked online shoppers.
Links to other websites
Replica by Life may contain links to external websites, please be aware that these sites have their own privacy policies and practices and we are not responsible for the privacy practices of these websites.
Disclosure to third parties
Please note that any credit/debit cards' details or information collected from you will NOT be stored, sold, shared, rented or leased to any third parties. That information is not available to our staff. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners who ensure your credit card information is always secure during every transaction. Personal information that we collect from non-registered users, is also ensured to be secure in the same way we ensure the information from registered users.
Acquisition of information
We do not acquire information about our customers other than that which is disclosed by the customer, or is required by law or otherwise necessary to provide a high level of customer service.
Information security & SSLs capabilities
The security of your personal information is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by any third party other than that which we already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs) which encrypt data when you log in or make a payment.
Our Employees & privacy
All employees of Replica by Life are trained in the importance of privacy. We only give employees access to customer information, which they require to perform, and is necessary for, completing their jobs.
Replica by Life delivers quality designer furniture GCC wide, using professional courier services. We use the largest independently owned courier and express freight companies for delivering products. Our courier companies have offices in all major mainland capitals and a fleet of over 1000 courier vehicles, covering the whole GCC and Middle East.